Contact Us

Ruby’s Jewellery welcomes all inquiries regarding its exceptional collection of handcrafted pieces and bespoke design services.

Get in Touch

Ruby’s Jewellery maintains dedicated channels for customer communication, ensuring prompt and professional responses to all inquiries. The experienced team at Ruby’s Jewellery processes each message with the utmost attention to detail.

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Business Inquiries
For wholesale partnerships, media requests, or collaboration opportunities, please contact:
[email protected]

Customer Support
Ruby’s Jewellery provides comprehensive assistance for:
– Order tracking
– Product information
– Care instructions
– Custom design consultations
– Returns and exchanges
– General queries

Location
Ruby’s Jewellery Studio
42 Sapphire Lane
Birmingham
B1 2RJ
United Kingdom

Connect with Ruby’s Jewellery
The dedicated customer service team responds to all messages within 24 business hours. For the fastest response, please include relevant order numbers or reference details in correspondence.

Social Media
Instagram: @rubysjewellery
Facebook: Ruby’s Jewellery Official
Pinterest: Ruby’s Jewellery UK

Emergency Contact
For urgent matters regarding recent purchases, please include URGENT in the email subject line when contacting:
[email protected]